Official Dynatrace partner

Your UK Dynatrace partner, from licence to results

C4C Group is an official Dynatrace partner. We supply Dynatrace licensing, implement it properly, move you onto it from the tools you run today, and keep it paying back once it is live. Our people spent decades on the vendor side, so we know how enterprise platforms are sized and sold, and we put that to work for you.

Official Dynatrace partner, and an independent adviser

What is Dynatrace?

Dynatrace® is an observability platform. It monitors applications, infrastructure, logs, user experience and security in one place, and uses AI to work out why something has gone wrong, not just that it has.

Its building blocks are OneAgent, which instruments hosts, containers and code automatically; Grail, a data lakehouse holding metrics, logs, traces, events and user sessions together; Smartscape, a live map of how every service depends on the others; OpenPipeline, which shapes data as it arrives; and Dynatrace Intelligence, the platform’s AI for root cause analysis, prediction and, increasingly, AI agents that investigate and act.

Dynatrace services from C4C

Four services, one accountable team

Why we lead with Dynatrace

Why Dynatrace is where we start

One platform, one data store

Infrastructure, applications, logs, user experience and security in one place. Everything lands in Grail, one data lakehouse, so a slow page, a failing service and the log line that explains it can be read together instead of across four tools.

Cause, not just symptoms

Smartscape maps the dependencies between services automatically, and Dynatrace Intelligence, the platform’s AI formerly known as Davis AI, uses that map to point at the root cause of a problem rather than raising an alert for every symptom.

Agentic operations

Dynatrace Intelligence now includes AI agents for site reliability, development and security teams, built to investigate and act on problems with the context the platform already holds, under the controls you set.

Open standards

Native OpenTelemetry ingestion through OTLP endpoints and a supported OpenTelemetry Collector, so existing instrumentation is not wasted and you are not locked into one way of collecting data.

Built for AI workloads

Monitoring for large language model and AI applications, strengthened by Dynatrace’s acquisition of Arize, the AI observability and evaluation company, completed in October 2026.

Flexible licensing

The Dynatrace Platform Subscription is a single annual commitment you consume across any capability, in any quantity, with no penalty style overages. Sized well, it is one of the more flexible models in the market.

Dynatrace in numbers

16consecutive times named a Leader in the Gartner Magic Quadrant for Observability Platforms
4,100customers in more than 110 countries
70%drop in incident resolution time at HM Courts and Tribunals Service

Sources: Dynatrace, 2026 Gartner Magic Quadrant announcement (July 2026); Dynatrace annual report for the year to 31 March 2026 (approximate customer count); Dynatrace HMCTS customer story. HMCTS is a Dynatrace customer, not a C4C client. Other UK Dynatrace stories include BT and EE and Nationwide.

Free ways to start

Not ready to talk yet? Start here

Dynatrace guides

Independent, and open about it

C4C is an independent consultancy with partnerships across many vendors, and we disclose every one of them. For observability, Dynatrace is where we start, because we believe it is the strongest platform for most large organisations, and we are an official Dynatrace partner. If your situation genuinely points somewhere else, we will tell you that too. Our wider, vendor neutral observability practice is here.

Talk to us

Buying, renewing or moving to Dynatrace? Let us talk it through.

  1. Tell us where you are: buying Dynatrace for the first time, renewing, moving from another tool, or already running it and wanting more from it.
  2. We come back within one working day with an initial view, and then scope the work or the licensing properly against your estate.
  3. We supply, implement and optimise it, with one team accountable for the platform, the rollout and the commercials.

Prefer email? Write to us at hello@c4cgroup.co.uk.

Prefer email? Write to us at hello@c4cgroup.co.uk.

Questions

Dynatrace partner: frequently asked questions

Is C4C Group an official Dynatrace partner?

Yes. C4C Group is an official Dynatrace partner in the UK. We supply Dynatrace licensing, implement it, migrate organisations onto it from other tools, and optimise it once it is running, so one team is accountable for the platform, the rollout and the commercials.

What is Dynatrace?

Dynatrace is an observability platform. It monitors applications, infrastructure, logs, user experience and security in one place, stores the data in its Grail data lakehouse, maps how services depend on each other with Smartscape, and uses its AI, Dynatrace Intelligence, to identify the root cause of problems rather than only reporting symptoms.

Can I buy Dynatrace through C4C?

Yes. As an official Dynatrace partner we quote and supply the Dynatrace Platform Subscription, for a first purchase or a renewal, and we size the annual commitment around how you will actually use the platform.

How is Dynatrace priced?

Through the Dynatrace Platform Subscription, or DPS. You agree a minimum annual spend commitment, typically for one to three years, and consume it against a rate card as you use the platform. Usage beyond the commitment continues at the same rates without penalty, and unit prices fall as the commitment rises. Dynatrace publishes its list rate card online.

What is Dynatrace Intelligence?

Dynatrace Intelligence is the name for all of the AI in Dynatrace, covering causal, predictive, generative and agentic AI. It replaced the Davis AI name and was launched at Dynatrace Perform in January 2026, and it now includes AI agents for site reliability, development and security work.

Can you help us move to Dynatrace from AppDynamics, Splunk or Datadog?

Yes. We plan and run migrations onto Dynatrace from AppDynamics, Splunk, Datadog, New Relic, Elastic and open source stacks, running both in parallel until nothing is lost and timing the switch to your existing contract dates.

You partner with Dynatrace. Is your advice still independent?

Yes, and we are open about both. We are an independent consultancy with partnerships across many vendors, and for observability Dynatrace is where we start, because we believe it is the strongest platform for most large organisations. We say so plainly, and if your situation genuinely points elsewhere, we will tell you that too.

Is Dynatrace recognised by analysts?

Yes. Gartner named Dynatrace a Leader in its 2026 Magic Quadrant for Observability Platforms, the sixteenth consecutive time Dynatrace has been named a Leader in that report, according to Dynatrace. Forrester also named Dynatrace a Leader in its AIOps Platforms Wave in 2025.